The Student Help Unit (SHU) Office
The Student Help Unit(SHU) Office is located on Administration Block (Block D) for main campus Room D202 . The office provides a walk-in service to staff and students.
Opening times
The Front Office is open Monday to Friday from 08h00 to 16h30 and on Thursdays from 08h00 to 15h15.
Services offered
- Assistance with changing your password
- Installing anti-virus software
- Setting up wireless connections on laptops and mobile devices
- Troubleshooting and other basic support requests
The SHU Office does not offer assistance with hardware issues. For hardware support (depending on the status and conditions of your warranty) you can:
- contact the vendor from whom you purchased your hardware
- contact the manufacturer of the hardware
- take your hardware to a computer repair outlet