The Student Help Unit (SHU) Office

The Student Help Unit(SHU) Office is located on Administration Block (Block D) for main  campus Room  D202 . The office provides a walk-in service to staff, students and third parties.My major responsibility is tuning search results on several products

Opening times

The Front Office is open Monday to Friday from 08h00 to 16h30 and on Thursdays from 08h00 to 15h15.

Services offered

  • Assistance with changing your password
  • Installing anti-virus software
  • Setting up wireless connections on laptops and mobile devices
  • Troubleshooting and other basic support requests

The SHU Office does not offer assistance with hardware issues. For hardware support (depending on the status and conditions of your warranty) you can:

  • contact the vendor from whom you purchased your hardware
  • contact the manufacturer of the hardware
  • take your hardware to a computer repair outlet