The Student Help Unit (SHU) Office

The Student Help Unit(SHU) Office is located on Administration Block (Block D) for main  campus Room  D202 . The office provides a walk-in service to staff, students and third parties.

Opening times

The Front Office is open Monday to Friday from 08h00 to 16h30 and on Thursdays from 08h00 to 15h15.

Services offered

  • Assistance with changing your password
  • Installing anti-virus software
  • Setting up wireless connections on laptops and mobile devices
  • Troubleshooting and other basic support requests

The SHU Office does not offer assistance with hardware issues. For hardware support (depending on the status and conditions of your warranty) you can:

  • contact the vendor from whom you purchased your hardware
  • contact the manufacturer of the hardware
  • take your hardware to a computer repair outlet